The Catholic University of America

Technology Services Divisions

Technology Services provides computing and network facilities to students and faculty for their educational and research activities, supports the university's management information systems, the campus network and provides telecommunication services, provides digital media services and institutional research services. Nicole Weaver is the Acting CIO.

Technology Services comprises four divisions.

Enterprise Applications

The Enterprise Applications division provides implementation project management and lifecycle management for PeopleSoft and other enterprise applications. This division plans, implements, develops, operates, and maintains the university’s enterprise applications, working closely with administrative divisions and offices to accomplish these activities.

Instructional Technology

The Instructional Technology division provides instructional support and development for faculty, and advises and consults with faculty and researchers in the design, development and implementation of information technology services for teaching and research. It supports and designs services for the use of technology in the classroom, and provides Blackboard development, training and support. Its video production team creates, produces, and distributes digital media for teaching and learning, grant related services, and promotional and marketing purposes. Raylene Dufresne is the director.

Technology & Communications Infrastructure

The Technology & Communications Infrastructure division provides analysis, planning, design, implementation, and management of enterprise technology structural framework (“IT infrastructure”). Areas of responsibility include data network, servers, enterprise e-mail, client computers, network and computer security, telephones, television, help desk and data technicians. Betsy Ramsey is the director.

Web Development

The Web Development division performs enterprise level implementation of the university’s web sites and services and research and academic technology systems. This division plans, implements, develops, operates, and maintains university web sites and services, the Blackboard learning management system, and other enterprise software for the university. Edward Trudeau is the director.

See also