This web application is used to request creation of a new or renewal of an expired Catholic University network account for an individual who is not a Catholic University Faculty, Staff, or Student.

Sponsored Account Type Descriptions

Affiliate	An individual that has an affiliation with the university. These individuals are not compensated by the university (Guests, Spouses of employees, Volunteer, Coaches).
Associate	An affiliated individual who works for the university through an established and approved Employee of Record provider. This is coordinated through the Office of Human Resources (NextSource).
Consultant	An unaffiliated individual; Alumni; or formerly affiliated Faculty, Staff who needs network credentials in order to perform work for or provide services to the university under a contract with an outside company (Contractors, Temp Employees, Consultants).
Visiting Scholar (Academic Area only)	An unaffiliated individual; Alumni; or formerly affiliated Faculty, Staff who needs network credentials to perform research-related activities at the university and is not compensated by the university (Researchers, visiting lecturers).
Visiting Student	An individual who is a full time student at another institution or Alumni who need network credentials to use university services and is not compensated by the university (Unpaid Interns, John Paul II Institute).

 

Who can submit a sponsored account?

Department Heads and approved departmental representatives.

Who can sponsor a sponsored account?

Department heads.

How are Sponsored Account Requests Processed?

When a request is submitted, it enters a workflow to permit a chain of approval in your Division. Each stop on that workflow requires approval from a designated individual. Approved Requests enter the Sponsored Account Administration Security workflow for completion via an email alert and a ticket generated in our ticketing portal. Denied Requests alert the sponsor via email.

Expiration of Sponsored Accounts

Sponsored accounts are authorized for a defined duration and must be established with an expected end date that can be no more than a year from today. A sponsored account will expire a year after the date of creation unless a shorter duration is requested. Reminder emails will go out in intervals starting 60 days before expiration. From there, the sponsor and submitter can request for an extension or deny the request by logging into https://sponsored.catholic.edu/admin. 

When the sponsee leaves the University, has been hired through HR, is working with another department, and in the event that they require a change in sponsor due to your departure from the University, please inform us through techsupport@cua.edu. This will allow us to complete the account deprovisioning or sponsor transfer steps needed.

After submitting the form below

Your request will be sent to the Sponsor/Authorizing Official. You will be notified when the account has been approved by the division. At this time, Security has been alerted the account is approved, and a ticket will be generated through our ticketing system in the requestor’s name. Security will reach out if more information is required to process the request.

Please note: It takes a minimum of 72 business hours to process account creation requests AFTER they are received by Security. Request Submitters, please contact techsupport@cua.edu if your request does not generate a ticket in your name. View open tickets by logging into https://tickets.cua.edu.

Your request will be closed, and you will be notified when the account has been created/extended. At this time, you can log into https://tickets.cua.edu and navigate to your open ticket to view the account credentials created for new requests. Once the account has been provisioned, your ticket will be updated, and you and the account holder will be notified the account is available for password reset.

Please note: Only Sponsored Account users with ALL personal information fields entered are able to use the password reset self-service webpage at password.catholic.edu.

All sponsored account holders must schedule a Zoom session or come in person to the Service Desk to validate their identity with a technician using a valid, government issued photo ID. At this time, the end user will receive account credentials and be supported with password reset, using the self-service page or by administrative reset with a technician. 

Sponsored Account Request Form

*Account Type (Network Account will not be created): Affiliate Associate Consultant Vendor Visiting Scholar-Academic Area only Visiting Student

*Affiliate Type: Spouse Guest Volunteer Coach

*Company:
If not NextSource, please select a different Account Type (see table above)

*Company:

*Other Company:

* Division:
Please select the correct Division for the Sponsored Account sponsor (e.g. Schools/Colleges select Provost) Department:

*Business Justification for Account:

The following is the information about the individual for whom the account is being requested

*Position Title:

*First Name:

MI:

*Last Name:

*Phone Number:

*Non-CatholicU Email Address:

*Has this person ever received a Catholic University user account in the past? Yes No Maybe

If yes, please provide the Cardinal ID number or Username.

Cardinal ID number:

Cardinal Username:

*Date Account Needed [mm/dd/yyyy]:

*Desired Expiration date for the account (not to exceed 12 months from the day the account is created):

If you would like the account holder to have access to change their password through our self service site, we need the following information:

SSN (numbers only):

Date of Birth:

*Are you the sponsor (needs to be Chair, Dean, Department Head or Director)?: Yes No

*Sponsor Username:

*Form Submitter Username:

*Form Submitter Password:

Agreement Terms

Reminder: By requesting this account, you agree that the person using this account will abide by all applicable Catholic University policies which can be viewed on the University Policies page.

*By checking this box, I acknowledge that, as their Sponsor, I will be accountable for this person's actions.