Transferring E-mail Messages into Cardinal Mail

This document describes how students who have an existing CUA Webmail (Outlook Web Access) account can transfer messages from that account into their new Cardinal Mail account.

Using the steps provided here will cause Cardinal Mail to import all the messages in your CUA Webmail Inbox, and also to import any new messages that arrive in your CUA Webmail account subsequently. The latter is useful if you want to start using your Cardinal Mail account as your primary CUA e-mail account immediately.

For this document, we assume that the student is named "Chris Smith", with student ID number "5432100" and username 00SMITH.

Setting Up the Transfer

Step 1: Place messages to be transferred into your CUA Webmail Inbox

The recommended method described in this document configures Cardinal Mail to use the POP3 e-mail protocol to transfer messages from your CUA Webmail Inbox into Cardinal Mail. POP3 accesses messages to be transferred only from your Inbox folder.

Log onto your CUA Webmail account at mail.cua.edu and make sure that all messages that you want to transfer into Cardinal Mail are in your Inbox folder. If they are in another folder, Move them to the Inbox.

How to move messages into the Inbox

If you are using Microsoft Internet Explorer to access CUA Webmail, open the folder containing the messages you want to move, highlight those messsages, and then drag them onto the Inbox folder.

If you are using a different browser, click Folders to see your list of folders, open the folder containing the messages you want to move, place a check mark next to those messages, and click the Move button. Then select the Inbox folder and click Apply.

Step 2: Log onto Cardinal Mail

Log onto Cardinal Mail.  Enter your Cardinal Mail username and password. Your Cardinal Mail username is the same as your CUA network logon username (e.g., 00SMITH), but the password may be different.

Your Cardinal Mail Inbox is displayed.

Step 3: Configure Cardinal Mail to retreive messages from CUA Webmail

Step 3a: Navigate to the "Get mail from other accounts" setting.

Once you are logged onto your Cardinal Mail account, click the Settings link located on the top right of the window.

In Settings, click on the Accounts tab.

In the "Get mail from other accounts" section, click Add a mail account you own.

Step 3b: Add a new account for transfer

Enter the e-mail address from which to retrieve mail (e.g., 00smtih@cua.edu), and then click "Next Step >". You are then prompted to enter the mail settings.

Your username is entered automatically, but you must enter the password for your CUA Webmail account (your CUA network logon password, which is not necessarily the same as that for your Cardinal Mail account).

Step 3c: Specify POP server and port values

The POP Server and Port are added automatically, but you need to change their values.

For POP Server, use the pull-down menu to select Other and enter "mail.cua.edu".

For Port, use the pull-down menu to select 995.

These are the values for using POP over a secure (SSL) connection to the CUA server.

Step 3d: Specify option settings

Do not select "Leave a copy of retrieved message on the server" option, as you should use Cardinal Mail to read your CUA e-mail messages if you are setting up this transfer service.

Select "Always use a secure connection (SSL) when retrieving mail."

If you would like to label incoming messages from your CUA account, you may select "Label incoming messages" and choose a label that you would like to use. This will allow you to identify what email is coming from your CUA account and not from your Cardinal Mail account more easily.

If you would like to automatically archive any incoming messages, you may select the "Archive incoming messages (Skip the Inbox)" option. However, be warned that by doing so you will not know of any new messages that you receive unless you check your Label (if you select it) and/or the "All Mail" folder.

Step 3e: Finish creating the transfer account

After verifing that your selections are correct, click "Add Account". The account is added, and you are prompted about whether you would like to be able to send mail as your old cua.edu address.

Select "No". In coming months, your @cua.edu address will be removed. You want people to use your new @cardinalmail.cua.edu address. (The button changes to "Finish" instead of "Next Step" when you select "No".)

Click "Finished". The pop-up window closes and you are taken back to your "Settings > Accounts" page.

Cardinal Mail starts the mail transfer.

It may take a while to transfer the messages, depending on how many items you have saved in your CUA Webmail Inbox. It may even take more than one transfer session (which Cardinal Mail schedules automatically) to get all the messages. Once the transfer has completed, you may go to your All Mail link, which will now contain messages transferred from your CUA Webmail Inbox.

Be sure to check your Cardinal Mail Spam folder for messages also. Google performs very aggressive spam filtering, and some of your transferred CUA messages may have been flagged as spam.

Other Notes

When you have completed the steps in this document, Cardinal Mail will import all the messages in your CUA Webmail Inbox. It will then check your CUA Webmail account regularly for new messages, and import those also.

If you did select the "Archive incoming messages (Skip the Inbox)" option for the initial import of your messages, it is likely that you will want to go back and uncheck it now, so that subsequent new mail that is transferred from your CUA Webmail account appears in your Cardinal Mail Inbox.

During Phase 2 of the transition to Cardinal Mail (currently projected to begin after graduation in May), your CUA Webmail @cua.edu e-mail will be forwarded automatically to your Cardinal Mail account. No new mail will be received in your CUA Webmail account once the forwarding is activated. If you have transferred all your existing CUA Webmail messages, you can remove the transfer account from Cardinal Mail at that time.