The Catholic University of America


Microsoft Outlook for Exchange


Google Apps for Education

Individual Email

Individual Email

Switching to Cardinal Mail from Microsoft Outlook (link to PDF)
  • Provided to all Faculty & Staff as username@cua.edu
  • Provided to all Faculty & Staff as username@cua.edu
    • Unread messages marked in bold
    • Learn about Themes by following the link: Add a background theme to your inbox
      • Use themes to adjust colors for better visual experience
      • Use themes to differentiate between Cardinal Mail and personal Gmail accounts
  • Aliases (ex:@law.cua.edu, @law.edu)
  • Read Receipts
  • Read Receipts
    • Found in the options when you compose a new message 
    • Learn how to request read receipts by following the link: About read receipts
  • Signatures
  • Signatures
    • Found under Settings > General
    • Learn how to create signatures by following the link: Signatures
    • Learn how to create multiple signatures by following the link: Create multiple signatures
  • Message Templates
  • Canned Responses
    • Enable under Settings > Labs
    • Create and save pre-written replies when composing email
    • Learn how to set it up by following the link: Save prewritten replies

Find more on our Cardinal Mail "How-To"s page

User Access

User Access

  • Email Desktop Client
    • Microsoft Outlook
    • Configured on individual computers
  • Email Desktop Client
    • Technology Services recommends accessing Cardinal Mail through its web interface
    • Directions for using a desktop client will be provided later
  • Web
    • Microsoft Outlook Web App
    • Limited functionality
  • Web
    • Preferred Internet browser is Google Chrome
    • Full functionality from any computer with Internet access
  • Mobile
    • Configure and use the built-in mail app

Contacts

Contacts

  • User Contacts
    • Personal Distribution Lists (See Groups in Contacts)
  • CUA Contacts - Global Address List
  • CUA Contacts - Directory
    • Click Mail at the top-left corner of your Cardinal Mail page, then choose Contacts
    • Found under Contacts > Directory

Mailbox Organization

Mailbox Organization

  • Folders/Sub-folders (see Labels)
  • Outlook Categories (see Labels)
  • Labels
    • Similar to folders/sub-folders in Outlook
    • Apply multiple labels per message rather than creating a copy into another folder
    • Color code labels as can be done with Categories in Outlook
  • Google Categories (different from Outlook Categories)
    • Categories make it easy to focus on messages that are important to you and read messages of the same type all at once
  • Rules (see Filters)
  • Filters
    • Similar to Rules in Outlook
    • Automate handling of incoming email
    • Rules do not migrate
  • Flags (see Stars)
  • Stars
    • Similar to Flags in Outlook
    • Flags do not migrate
    • Mark messages as important
    • Mark messages for later reference

Shared Email Types

Shared Email Types

  • Distribution Lists
    • One user's message sent to multiple addresses
    • Managed by Email Administrators
  • Distribution Lists
    • One user's message sent to multiple addresses
    • Official University lists created by Email Administrators
    • Lists must be requested through Tech Support and University approved
    • Managed by Email Administrators
    • Groups in Contacts (for personal group lists of users)
  • Listservers
    • One user's messages sent to multiple addresses
    • Managed by the listserver manager through lists.cua.edu
  • Listservers
    • lists.cua.edu mailing lists remain the same
    • Managed by the listserver manager through lists.cua.edu
  • Mailbox Delegation
    • Few assigned user's granted access to one user's mailbox
  • Mailbox Delegation
    • Few assigned user's granted access to one user's mailbox
    • Access granted by the individual user
    • Good for Leadership assigning Assistants ability to send emails from their mailbox without "Sent on Behalf of"
  • Shared Mailboxes created by Email Administrators
    • Many user's assigned to One mailbox
    • Accounts by request
    • Approval from Department Heads
  • Shared Mailboxes created by Email Administrators
    • Accounts by request through Tech Support
    • Approval from Department Heads
    • Recommended for official University groups
    • Existing Shared Mailboxes under review with Department Heads - Migrations TBD
  • Public Folders
  • See the Group Email section above

Individual Calendars

Individual Calendars

Switching to Google Calendar from Microsoft Outlook (link to PDF)

  • Associated with username@cua.edu
  • Associated with username@cua.edu
  • Calendar sharing
  • Calendar delegation (see Calendar permissions)
  • Calendar permissions
    • Use the Calendar sharing link above
    • Set permissions to "Make changes and manage sharing" or "Make changes to events"
Find more on our Google Calendar "How-To"s page