The Catholic University of America

 Mailing List Best Practices

Mailing List Parameters

The following is the different ways a mailing list can be setup

Subscription - The best practice is to have a confirmation step so that it limits the amount of spam to the list

  • Open - New subscribers can add themselves
  • Open, Confirm - New subscribers can add themselves, and will have to confirm their email address
  • By Owner - The list owner has to add new users (requests are emailed to the owner for approval)
  • By Owner, Confirm - The list owner has to add new uers and users have to confirm the request
  • Closed - Only the owner can add new users

Level of acknowledgement (The best practice is to set this to Yes so you know the message was sent successfully)

  • Yes - A short message is sent to the person who posted the message that their message was successfully posted
  • Message - A short message is sent that the person who setn the message was sent to the mailing list for process. No acknowlegement that the message posted is sent. 
  • No - No acknowledge message is sent to the person who posted the message

Reply to - When clicking the reply button to the mailing list, the following defines how that reply is handled. (The best practice is that the reply to goes only to the sender)

  • List - The reply goes to the entire list
  • Sender - The reply only goes to the sender of the original message
  • Both - The reply goes to the original sender and the entire list
  • None - no replys are sent
  • Net-Address - the reply is sent to a specified address (usually an owner or editor)

Send - Who can post to the list (The best practice is to Editor, Confirm to lessen the amount of spam to the list)

  • Public - Anyone can post to the list
  • Public, Confirm - Anyone can post to the list, however the sender needs to confirm their post
  • Public, Confirm, NonMember - Anyone can post to the list, however if the sender is a non-member, they need to confirm their message
  • Private - Only subscribers can post to the list
  • Editor - Mail is sent to the editor and they have to confirm it
  • Editor, Confirm -  Mail is sent to the editor and they have to confirm it, the sender also has to confirm their message
  • Editor, Confirm, NonMember - Same as above except non member senders have to confirm their message
  • Owner - Only the owner can send to the list

 Subscriber Best Pactices

There are some lists that require subscriber lists refreshed at regular intervals, while a list of standard subscribers stay the same. In these cases an effecient way of managing this is by keeping a notepad file (.txt) with all of the standard subscribers who do not change. This way as you use the bulk upload command to refresh the subscriber list, you can then go back and choose to bulk upload and add only the new subscribers.