The Catholic University of America

Downloading/Updating Microsoft Silverlight

 

You must have the most current version of Microsoft Silverlight in order to view Panopto videos correctly.  If you are having problems with video playback, chances are you need to upgrade to a more current version of Silverlight.
In order to get the newest version of Silverlight, you must first uninstall any versions you may already have on your computer.  To learn how to uninstall old versions of Silverlight, click here.

If you are positive that there are no pre-existing versions of Silverlight on your computer, click here to learn how to download the newest version.

For information about how to see if you have the most current version of Silverlight, click here.

 

How do I uninstall old versions of Silverlight?

  1. In order to get the newest version of Silverlight, you must first install any versions you may already have on your computer.  To do this, click the Start menu in the lower left corner.



     

  2. Then, click to open the Control Panel.


     
     

  3. Under Programs, click Uninstall a Program.



     

  4. Find Microsoft Silverlight in the list of programs.  Click on it, then click Uninstall.



     

  5. A pop-up window will appear.  Click Yes.



     

  6. Your computer will now uninstall the program.  When it is finished, you can begin downloading the newest version of Microsoft Silverlight by following the instructions below.


     

How do I download the newest version of Silverlight?

  1. First, verify your system requirements.  You must have a Silverlight-compatible Windows operating system and browser, and all previous versions of Silverlight must be uninstalled.

    For a list of System Requirements for Microsoft Silverlight, click here.

    To learn how to uninstall previous versions of Silverlight, click here.

     

  2. Navigate to www.microsoft.com/silverlight/  and click the Download Now button.


  3. Here, the installation process begins to differ slightly depending on which browser you use.

    For Mozilla Firefox users:

    The browser will prompt you to save the download.  Click Save File.




    When the file appears as completed in the Download window, right-click on it and select Open from the drop-down menu.  The installation should begin.




    For Internet Explorer users:

    The browser will prompt you to either run or save the file.  Click Run.




    When the download is finished, you will be prompted again to run the installer.  Click Run.  The download will begin.






    NOTE:  You may be asked to provide sufficient administrator information in order to begin installation.
     
     

  4. Click Install Now after reviewing the license agreement and privacy statement.  Follow the steps of installation.


    When the installation is complete, restart your computer.





    You can now use Silverlight.