The Catholic University of America

Cookie Exceptions

 

Recent Panopto upgrades have been known to require cookies in order to work properly.  If you find yourself trying to access Panopto unsuccessfully, you may need to change the cookie settings on your browser.
It is not recommended that you accept cookies from all sites you visit, because this can harm your computer.
Instead, it is recommended that you provide cookie exceptions only for Blackboard and Panopto.

Different browsers have different processes for changing cookie exceptions.

If using Mozilla Firefox, click here.

If using Google Chrome, click here.

If using Safari, click here.

 

How do I change Cookie Exceptions in Firefox?

  1. In the upper right corner of your browser, click on the menu icon (three horizontal bars).



     

  2. From the menu, click on Options.



     

  3. In the Options window, click on the Privacy tab at the top.



     

  4. Scroll down to the History section.  Modern browsers usually default to never accepting cookies from third-parties because of security reasons.  To create exceptions for Blackboard and Panopto, click on Exceptions.



     

  5. To add an exception, type the address of the website in the box and click Allow.  The excepted sites will be listed below.

    Type and allow the following two addresses:
    blackboard.cua.edu and cua.hosted.panopto.com



     


     

How do I change Cookie Exceptions in Chrome?

  1.  In the upper right corner of your browser, click on the menu icon (three horizontal bars).



     

  2. Select Settings from the menu.



     

  3. On the Settings page, scroll to the bottom and click Show Advanced Settings...



     

  4. The page will expand.  Scroll down to the Privacy section and click on the gray Content Settings... button.



     

  5. A new window will open for Content Settings.  Under the Cookies section, click on the gray Manage Exceptions... button.



     

  6. To add an exception, type the address of the website in the text box and make sure Allow is selected from the drop-down menu. Click enter to save the exceptions.

    Type and allow the following two addresses:
    blackboard.cua.edu and cua.hosted.panopto.com