The Catholic University of America

Using Wireless Networks

Using Wireless Networks

Catholic University provides wireless networks for use by members of its campus community and their guests.

Locations

Wireless access is available in all academic, administrative, residential, recreational, and dining spaces across the university. Please contact Technology Services to report concerns about network coverage or access.

Who can access

Wireless networks are available to faculty, staff, and students, and their guests. Technology Services offers different networks featuring different levels of access and authentication requirements. 

How to access

All devices have different configuration interfaces and options, so maintaining a universal step by step guide is impractical. Please contact your device vendor for detailed instructions on how to access a wireless network.

Catholic University offers the following broadcast wireless networks for use by the campus community and its guests:

  1. CUA-SECURE is a wireless network open to Catholic University faculty, staff, and students only. This network requires you to login with your Cardinal Credentials. When you change your password (every 180 days), you will need to re-login to this network using your new password. You can access all campus computing resources using this network. Please note that if you connect using an Apple product, you also will need to click "Trust" for the certificate in order to connect.
     
  2. CUA-GUEST is a wireless network for registered devices. This network is targeted to visitors and guests, but is available for use by the entire campus community. This network requires device registration during which you to agree to abide by the University's Acceptable Use Policy in using the network. Guest access is active for only 8 hours from the device registered, and the access is limited to internet only (similar the access offered in a coffee shop or cafe).
     
  3. Eduroam is a global wireless network access service for research and education, and is supported at Catholic University. Please view connecting with eduroam for more information.

Policies

All users of Catholic University's networks, wired and wireless, must adhere to applicable University policies regarding information technology use. These policies are found at policies.cua.edu.

Cost

There are no charges to faculty, staff, students and their guests for wireless network access.

Availability

This service is available 24/7, excluding planned outages, normal maintenance windows, and unavoidable events.

 

Scheduled Maintenance Hours
Monday - Friday, 6:00am - 9:00am

 

If maintenance is required outside of these hours, it will be announced on techsupport.cua.edu.

Getting Help

24x7 Support
Website: techsupport.cua.edu
Email: techsupport@cua.edu
Phone: 202-319-4357 (-HELP)

Service Desk Location & Hours
117 Leahy Hall
Monday - Friday, 8:00am - 9:00pm

Configuration Help for Android

These instructions might be helpful in getting an Android mobile device onto the wireless network:

  • Click "Settings" then select "Wireless & Networks" and "Wi-Fi settings".
  • If Wi-Fi is not enabled, choose "Wi-Fi" to enable it.
  • Select "CUA-SECURE".
  • For "EAP method" select "PEAP".
  • For "Phase 2 authentication" select "MSCHAPV2".
  • For "CA Certificate" select "Use system certificates" and "Domain" to "cua.edu".
  • Enter your Identity as your username plus @cua.edu, e.g. "smiths@cua.edu".
  • Some devices may have an "Anonymous identity" field. Leave this blank.
  • Enter your network (email) password.
  • Touch "Connect".
  • Your device should show "Obtaining IP address from CUA-SECURE..." then shortly after "Connected to CUA-SECURE".
  • IMPORTANT: Press "Cancel" to go back to the previous screen. Do NOT press "Forget" or you will need to enter all the configuration information again.